Authorize a service.
If your patient belongs to the Hermann Area Hospital District Group Health Plan, please call 844-841-3891.
If your patient belongs to any other Group Health Plan administered by Mercy Benefit Administrators, please call 800-330-8305.
Become a Mercy provider.
You may request information about becoming a provider through our contact form. Be sure to select “Payor and Provider Networks” in the drop-down box.
Find another provider.
Visit the Mercy Provider Directory.
Print an Explanation of Benefits (EOB).
Check the status of a claim.
Submit a corrected claim.
Please submit your corrected claim to:
Mercy Benefit Administrators
P.O. Box 14230
Springfield, MO 65814
Verify a patient’s eligibility.
Determine if pre-authorization or pre-certification is needed.
If your patient belongs any Group Health Plan administered by Mercy Benefit Administrators, pre-authorization or pre-certification is required for the following:
- Click here for a copy of the list.
- Please note: this is not an all-inclusive list. If you still need assistance to determine if your procedure requires pre-authorization or pre-certification, please please contact us at 1-877-875-7700.