Add a provider to my practice.

Please contact Mercy Managed Care at (417) 820-3815, or email.

Become a Mercy provider.

Fill out the provider nomination form.

Change my physical or billing address.

Please fax your changes to (417) 820-3821 or email them. If you are changing your billing address, please include a W9 form.

Change my telephone or fax number.

Please email the changes or fax them to (417) 820-3821.

Close my practice to new patients.

Please email the changes or fax them to (417) 820-3821.

Find my effective date.

Email us or contact the Provider Services number on the member’s insurance identification card.

Get a list of contracts in which I participate through Mercy Managed Care.

View the Contract Matrix. Please note this requires a user name and password. If you do not have a user name and password, please request one by emailing us.

Get help with claim issues on a Mercy Managed Care contract.

First, contact the provider relations number on the member’s insurance identification card for an explanation of benefits. If you are still having difficulty resolving claim issues after contacting the provider relations number, please email us.

Update my tax ID.

Please fax the information, including a W9, to (417) 820-3821, or email it to us.