Anthem Provider Newsletter – November 2022

November 01, 2022

Anthem Provider Newsletter – Missouri November 2022

This month’s featured articles


  • CAA: Keep your provider directory information up to date
  • Support documentation for AIM prior authorization requests

Digital Tools:

  • Claims status message enhancements: providing clear descriptions and actionable next steps
  • Submit digital attachments within seven-calendar days for claims filed with a PWK segment indicator
  • You can now submit one electronic claim dispute for multiple claims and access correspondence digitally, too
  • Visit the Provider Learning Hub to view our latest learning opportunities
  • Remote EMR access service for HEDIS


  • Specialty pharmacy updates – November 2022

Medical Policy & Clinical Guidelines:

  • Medical policy and clinical guideline updates – November 2022
  • Transition to AIM Specialty Health Perirectal Hydrogel Spacer for Prostate Radiotherapy Clinical Appropriateness Guideline

Reimbursement Policies:

  • Outpatient Prepay Itemized Bill Review Program update – Facility
  • New reimbursement policy: Place of Service – Facility


  • Keep up with Medicare News – November 2022
  • Anthem Blue Cross and Blue Shield expands specialty pharmacy precertification list
  • Personalized Match

Home State Health – FLUVENTION 2022

November 01, 2022

Click on the link for important information on FLUVENTION 2022.


Cigna Network News – Fourth Quarter, 2022

October 27, 2022

Cigna Network News 4th Quarter 2022

This quarter’s articles:


  • com claim search enhancement


  • Clinical, reimbursement, and administrative policy updates
  • Precertification updates


  • EFT enhancement: Enroll and manage on one screen
  • Speed up common procedure code benefit lookups: New feature
  • Message Center and claim status notifications coming soon
  • Webinar schedule for digital solutions


  • New relationship with EyeMed for routine vision services
  • Your care may be in-network under a strategic alliance plan
  • Cigna + Oscar Health plans
  • Cigna Gene Therapy Program updates


  • Tobacco cessation campaign


  • Changes in drug formulary effective January 1, 2023
  • Home Infusion with Accredo
  • Specialty Medical Injectables with Reimbursement Restriction


  • 2022 Cigna Medicare Advantage plan highlights
  • Meet your Medicare Advantage Market Medical Executives
  • Cigna Medicare Advantage COVID-19 updates
  • Extending your treatment plan
  • Single website coming for Cigna Medicare Advantage and commercial medical providers
  • Bridging the Part D coverage gap


  • Kaiser Permanente members to access Cigna PPO providers for emergency care
  • 2023 Cigna Centers of Excellence displays
  • Physician quality and cost-efficiency reconsideration requests
  • Virtual Care Reimbursement Policy Oncology clinical consult service
  • eviCore: Save time, submit precertification requests online
  • Orthotics and prosthetics provider network to transition to eviCore
  • Cigna Pathwell Specialty update: Ordering infusion services
  • Diabetic retinal eye exam CPT II coding reminder
  • Resources to support your care of Hispanic and Latino patients with diabetes
  • Mitigating mental health stigma with culturally responsive care
  • Updated LifeSOURCE provider reference guide
  • Patient concerns or complaints


  • California provider directory update requirement
  • California HMO provider appointment availability
  • Adverse childhood experiences training for California providers
  • California Language Assistance Program updated training Maryland nonparticipating specialists: Third-quarter notification

East Direct Contract – Epworth Children & Family Services (UPDATED)

October 18, 2022

Please click the link for details regarding Mercy and Epworth Children & Family Services direct contract in place.

Epworth Direct to Employer memo UDPDATED 10-10-22

Home State Health – Connected in Care 2022 Newsletter

October 17, 2022


Home State Health – Connected in Care 2022 Newsletter

Welcome to Connected in Care from Home State Health, our newsletter developed specifically for providers with a focus on helping get the right care, in the right place, at the right time. Even as the prevalence of COVID-19 diminishes, we can still feel the effects of the pandemic on the healthcare system and on our world around us. Although we are slowly returning to a state of normalcy, there is still work to be done in assisting others to gain access to care.

In this issue, we will discuss the ways in which Home State Health, providers, care managers, and other healthcare professionals are working to close the care gaps in our system and provide better outcomes for everyone. We’ll also be looking at the importance of health equity in relation to HEDIS and the essential support that the Start Smart for Your Baby® program offers new and existing parents. Without your continued dedication, many would struggle to get the support they need. And for that, we thank you. We hope these resources help to continue closing the gaps in healthcare, and to better serve you in the fantastic work being done for our members.

Together, we are all connected in care.

East Direct Contract – Epworth Children & Family Services

October 14, 2022

Please click the link for details regarding Mercy and Epworth Children & Family Services direct contract in place.

Epworth Direct to Employer memo 10-10-22

Healthy Blue Medicaid Anatomical Modifiers

October 13, 2022

Effective 12/01/2022 Healthy Blue will update its policy related to Anatomical Modifiers to align with CMS guidelines as well as national benchmarks and industry standards.

Please review the attachment for instructions and a list of the modifiers to be used.

Healthy Blue Anatomical Modifier Provider Communication

Healthy Blue Medicaid October 2022 Newsletter

October 13, 2022

The Newsletter can be accessed by following the link below

Healthy Blue Medicaid October 2022 Newsletter

Included in this issue you’ll find information related to Monkeypox including symptoms, treatment, etc.

Details regarding the retraction of a policy entitles Sexually Transmitted Infections Testing – Professional.

Information and overview of a smoking cessation resource available to members.


Direct Contract Termination – Integrity Home Care

October 10, 2022

Effective November 14, 2022, the direct agreement between Mercy and Integrity Home Care will terminate. On this date, their employees will move to a plan through Bayada accessing the Aetna provider network.

Please make sure that you request to see new identification cards when employees of this group present for care.